At HND Hosting, we strive to provide high-quality web hosting services to our customers. However, we understand that sometimes things don’t go as planned. That’s why we have a refund policy in place to ensure that our customers are satisfied with their service.
- Eligibility for Refunds
If you are not satisfied with your HND Hosting service, you may request a refund within the first 15 days of your service. To be eligible for a refund, you must contact our support team and provide a valid reason for the request.
- Refund Process
Once your refund request is received, it will be reviewed by our team. If your request is approved, we will process the refund within 7 business days. Please note that refunds will be issued to the original payment method used for the purchase.
- Exceptions to the Refund Policy
The following situations are exceptions to our refund policy:
- If you have violated our terms of service
- If you have used more than 50% of the service during the 15 days period
- If the refund request is made after 15 days from the initial purchase
- Contact Us
If you have any questions or concerns about our refund policy, please contact our support team by emailing [email protected]. Our team will be happy to assist you.
By using HND Hosting service, you agree to be bound by this refund policy.